Terms & Conditions

Terms & Conditions

We accept orders only on the basis that you have read and understood our terms and conditions.
N.B. Minimum age to purchase an airsoft gun or knife is 18 years. Please do not proceed if you are under this age. An adult must supervise persons under 18 years of age. No gun should be carried in a public place unless in transit when it should be unloaded and placed in a suitable carry case or box. Guns or knives must not be concealed on ones person, or pointed or fired at another human (outside of an Airsoft premises) or animal.
It is a criminal offence to show an Airsoft Gun or knife in public punishable by up to 5 years in Prison. If you are reported to the Garda for carrying a replica firearm in a public place, armed officers will respond and treat you as if you are carrying a real gun. Airsoft devices and knives must be treated with respect and while they appear reasonable to any player or collector, the general public will naturally assume it is a real gun and respond in kind.
Using an airsoft device to commit a crime will result in prosecution for firearms offences as the courts draw no distinction between real guns and toy guns. The minimum sentence for committing a crime with an airsoft device will be 10 years in prison.
Amazonas Outdoor accept no responsibility for any misuse of any products sold.

Shipping and Handling

We aim to dispatch your order the same day we receive it, if we have the product in our store. If we have to order it from a supplier please allow up to two weeks. We will endeavour to inform you of the approximate delivery date on receipt of your order. Any shortfalls or defects should be notified to Amazonas Outdoor within 3 days in writing by post or e-mail: y.s.amaz@gmail.com.

Do not return items to us prior to notification in writing.

    • We aim to offer minimal delivery costs where possible but we reserve the right to refuse your order where carriage cost to us is expensive. Where this is the case we will write to you to request additional delivery fee or the opportunity to amend or cancel your order. Some destinations have higher than normal delivery costs and it really depends on the size of your order. We will endeavour to work with our customers to ensure smooth deliveries. If in doubt feel free to write to us prior to placing your order on our website to clarify delivery costs.
    • A confirmation e-mail is sent when a package has been shipped.
    • A collection Service is available at our store Amazonas Outdoor Store, 6 Pearse Road, Letterkenny, County Donegal, Ireland.
    • We track all IP addresses and report fraudulent activity. Please keep in mind, credit card fraud is a very serious offense.
    • Goods must be fully checked prior to signing for them, as claims can’t be dealt with after you have signed for the delivery.

For returns the consumer must pay the cost to return the product to our store

Indemnification

You agree to indemnify, defend, and hold harmless, Amazonas Outdoor Store, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitors fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Warranty & Returns:

Due to the nature of use of airsoft guns and equipment, we only accept returns under warranty on faulty airsoft products for a period of 3 months after purchase. In the unlikely event that you have to return a faulty item, Amazonas Outdoor will either repair or replace it at our own discretion. Items must be returned in original packaging with all accessories. Return postage is non-refundable.

Amazonas Outdoor will only accept returns on items that have not been modified in any way. You automatically void your warranty by dismantling your product for any reason other than basic maintenance. If you have a problem with your airsoft product, do not attempt to disassemble it, return it to us and we will determine the action to be taken. We have means of testing if a product has been dismantled by the customer and these returned items will not be honored under our warranty. Please contact us prior to returning any product in the post. There may be no need to return the product to us, so communicate with us prior to sending anything in the post.